Vention Online Privacy Policy

This Privacy Policy is effective between you, the User of this Website, and Vention Solutions Ltd, the owner and provider of this Website. This Privacy Policy is applicable to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

General Terms

Definitions we use

Please read carefully the following definitions that are applied in this Privacy Policy:

Data - all personal data that you provide to Vention Solutions Ltd or that are collected by Vention Solutions Ltd automatically as well as from publicly available sources or third parties;

Cookies — a small text file we place on your computer when you visit certain pages of this Website. More details about cookies and how we use them can be found in the clause Cookie Policy;

Vention Solutions Ltd., we or us - Vention Solutions Ltd, incorporated in the United Kingdom, registered number 14787106, registered address 1st Floor 8 Bridle Close, Kingston Upon Thames, Surrey, England, KT1 2JW;

User or you — any third party that accesses the Website and is not employed by Vention Solutions Ltd and not acting in the course of our employment or not engaged as a consultant or otherwise providing services to Vention Solutions Ltd and visiting our Website in connection with the provision of such services;

Website — the website that you are currently visiting — https://ventionteams.com/uk

Privacy Note

This Privacy Policy is created to regulate only the actions of Vention Solutions Ltd and Users visiting this Website. It is not related to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

The controller of your Data according to the UK General Data Protection Regulation is Vention Solutions Ltd: 1st Floor 8 Bridle Close, Kingston Upon Thames, Surrey, England, KT1 2JW

This means that Vention Solutions Ltd outlines for what goals and how your Data is processed.

Data we collect

We may collect the following Data including Data submitted to this Website by you:

Name;
Contact information such as email addresses and telephone numbers;
Type of web browser you’re using and its version (collected automatically);
Operating system (collected automatically);
List of URLs starting with a referring site, your activity on this Website and the site you exit to (collected automatically).
Any other personal data that you provide to Vention Solutions Ltd or that are collected by Vention Solutions Ltd automatically as well as from publicly available sources or third parties.

How we collect this Data

Collecting your Data, we follow security practices and make sure that no third party can access your Data. Data we collect can be obtained in the following ways: Data is provided to us by you and Data is collected by us.

Data provided by you

Vention Solutions Ltd will collect your Data in a number of ways, including cases when you contact us through the Website, by telephone, email or any other means. In each case we collect your Data in accordance with this Privacy Policy.

Data collected by us

Vention Solutions Ltd may collect your Data from publicly available sources or third parties.

When you are visiting our Website, we collect automatically the following Data:

Information about your visits to the Website. This information helps us to improve Website content and navigation and includes your dates of visits, time and frequency with which you access the Website and the way you use and interact with its content.
Data automatically gathered via Cookies in line with the cookie settings of your browser. For more information about Cookies and how we use them on the Website, see the section "Cookies".

Our use of Data

We may require any or all of the above Data so that we can provide you with the related services and experience when you use our Website. Specifically, Data we gather may be used for the following reasons:

Internal record keeping;
Improvement of our Website;
Sharing details about our services (initiatives) that may be of interest to you.

In each case we use this Data in strict accordance with this Privacy Policy.

We may use your Data for the above purposes if we see that it’s necessary to do so for our legitimate interests. If you do not agree with this, you can get in touch with us (please check the section "Your Rights").

We do not collect personally identifying information such as your name, email, address or phone number from your visit to the Website, unless you intentionally file this through the "Contact Us" form and give us an explicit consent. In this case, we will collect your name (name and last name), email, address (optional) and phone number (optional). We will use this data to respond to your query and subsequently send you some promotional or informational emails. If you prefer not to receive these emails, an option to unsubscribe will be included in the message.

Data sharing

By submitting your Data, you give us your consent to transfer, share, store and process your Data.

Vention is a multinational group of companies. To provide you with a better service, we may share your Data with our companies that are located outside the country in which you reside, including outside the EEA.

As some of the countries where our offices are situated are not yet recognized as having an adequate level of personal data protection, we use all required instruments to ensure that the collected Data is shared in strict accordance with applicable legislation (including International Data Transfer Addendum to the EU Commission Standard Contractual Clauses).

Keeping Data secure

We use technical and organisational measures to safeguard your Data. We store your Data on secure servers and keep them secure. Our technical and organisational measures include measures to deal with any suspected Data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: hello@ventionteams.com.

Data retention

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the Data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

Please note that while using our Website you have the following rights in terms of your Data:

At any time, you have the right to request copies of the information we store about you, and/or to update or delete such information. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will explain the reasons for our rejection.
Right to restrict our use of your Data — you have the right to "block" us from using your Data or limit the way in which we can use it.
Right to data portability — you have the right to request that we move, copy or transfer your Data.
Right to object — you have the right to object to our use of your Data including where we use it for our legitimate interests.
To make any of the above-mentioned changes or withdraw your consent to the processing of your Data, please contact us: hello@ventionteams.com.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on its website at https://ico.org.uk/.

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Links to other websites

Vention Solutions Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

You may contact Vention Solutions Ltd by email at hello@ventionteams.com.

This Privacy Policy version has been effective since 16 May 2023.

Cookie Policy

This Website may place certain Cookies on the device you’re using to access this Website. Cookies are small text files that we place on your computer or the device you’re using to access this Website.

We use Cookies to improve your experience while using our Website. We also may use cookies to improve our range of services. Vention Solutions Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

Before the Website places Cookies on your computer, you will see a message bar requesting your consent to set those Cookies. By giving your consent to place Cookies, you are enabling Vention Solutions Ltd to provide a better experience and services to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website uses both “first-party cookies” (i.e. cookies set by this Website) and “third-party cookies” (i.e. cookies set by any third party websites that provide service for this Website). We use “first-party cookies” to support the operation of the Website and keep it secure. We use “third-party cookies” for analytical, functional and advertising purposes.

There are two types of Cookies depending on how long they are stored, session (temporary) Cookies and persistent Cookies.

Persistent Cookies are stored on the user’s device to help remember information, settings, preferences or login credentials that the user previously stored. This helps to create a convenient and faster experience on the Website. These Cookies have a validity period granted by the web server. It means that they are active until you disable the consent to use the relevant cookies or change the settings of the browser or the social media service that provides them.

Session (temporary) Cookies are stored in the user’s computer memory when you visit the Website. Session cookies are erased once you close the browser.

We also classify cookies according to their purpose as functional, analytical and advertising. Below we provide a detailed description for each category.

Functional cookies

Functional Cookies are required for the Website. They store and receive information to provide you with the service or information you have requested. Functional Cookies help us protect and support our Website.

Analytical cookies

Analytical Cookies help us create traffic statistics and measure the effectiveness of the Website for further improvement. Every time you visit our Website, our analytic services generate Cookies that can inform us on whether you are visiting our Website for the first time and provide aggregate information about how our visitors use our Website. Your browser will let us know if you have these Cookies, and if not, we will generate new ones. It allows us to keep track of how many users we have and how often they visit our Website.

Provider	Cookie Name	Category	Validity period	Description
Matomo	_pk_id*	Analytical	13 months	Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
Matomo	_pk_ses*	Analytical	Session	Track page requests from the visitor during the session.
LinkedIn	ln_or	Analytical	1 day	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
HubSpot	__hssc	Analytical	30 minutes	Identifies if the cookie data needs to be updated in the visitor's browser.
HubSpot	__hssrc	Analytical	Session	Used to recognise the visitor's browser upon reentry on the website.
HubSpot	__hstc	Analytical	180 days	This is the main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
HubSpot	hubspotutk	Analytical	180 days	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Hotjar	_hjAbsoluteSessionInProgress	Analytical	30 minutes	This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.
Hotjar	_hjFirstSeen	Analytical	Session	Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.
Hotjar	_hjIncludedInPageviewSample	Analytical	30 minutes	Used to detect whether the user navigation and interactions are included in the website’s data analytics.
Hotjar	_hjIncludedInSessionSample	Analytical	30 minutes	Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.
Hotjar	_hjSession_*	Analytical	30 minutes	A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session
Hotjar	_hjSessionUser_*	Analytical	1 year	Cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
Hotjar	_hjTLDTest	Analytical	Session	Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Google Analytics	_ga*	Analytical	400 days	This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
Google Analytics	_gaexp	Analytical	90 days	Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
Google Analytics	_gat_*	Analytical	Session	This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
Google Analytics	_gid	Analytical	1 day	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
ClickCease	cookietest	Analytical	Session	This cookie is used to determine if the visitor has accepted the cookie consent box.
Google Analytics	_gd_svisitor	Analytical	400 days	Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
Google Analytics	_gd_visitor	Analytical	400 days	Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.
Google Analytics	_gd_session	Analytical	1 day	Collects visitor data related to the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

Advertising cookies

Advertising Cookies make your online experience more personalized and help display more relevant ads. It allows us to find out whether you clicked on the ad, learn about the type of ads, how you interacted with the ad, and how much time has passed since it was clicked. It also helps us with targeted advertising based on the criteria such as web pages viewed, time spent on the Website and actions performed.

You agree to use Cookies by clicking Accept in pop-up banners. If you do not wish to enable these Cookies or settings, simply uncheck the appropriate Cookies at the bottom of this page and save your settings.

Furthermore, you can enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please check the settings of your browser. You can choose to delete Cookies at any time in your browser settings.

Disclaimer

This overview of cookies is a snapshot. Vention Solutions Ltd strives to keep this list as up-to-date as reasonably possible. However, considering the dynamic characteristic of the internet and the many (external) parties involved, it is possible that not all current cookies are listed at all times.

Provider	Cookie Name	Category	Validity period	Description
Intercom Messenger	intercom-id-*	Functional	9 months	Anonymous visitor identifier cookie. As people visit your site they get this cookie.
Intercom Messenger	intercom-session-*	Functional	1 week	Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment. The user can access their conversations and have data communicated on legged-out pages for 1 week, as long as the session isn't intentionally terminated with Intersom('shutdown'); which usually happens on logout.
Intercom Messenger	intercom-device-id-*	Functional	9 months	Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months. The user can access the conversations that were created on this device for the duration of the cookie's life.
Intercom Messenger	sessionid	Functional	14 days	Sets a specific ID for the user which ensures the integrity of the website’s chat function.
Cloudflare, Inc	__cf_bm	Functional	30 minutes	This cookie is used to distinguish between humans and bots.
Cloudflare, Inc	__cfruid	Functional	Session	This cookie is set by HubSpot’s Content Delivery Network (CDN) provider in connection with their rate-limiting policies.
ventionteams.com	csrftoken	Functional	377 days	Helps prevent Cross-Site Request Forgery (CSRF) attacks.
ventionteams.com	store-all-cookies	Functional	1 year	Saving the user’s cookie consent status for the current domain.

Provider	Cookie Name	Category	Validity period	Description
Google Optimize	_opt_utmc	Advertising	1 day	Stores information about which marketing campaign a user last used to visit the website
Google DoubleClick	IDE	Advertising	13 months	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Google AdSense	_gclxxxx	Advertising	3 months	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Google	test_cookie	Advertising	15 minutes	Used to check if the user's browser supports cookies.
Facebook	_fbp	Advertising	3 months	Facebook uses it to deliver a series of promotional products, such as real-time bidding from third-party advertisers.
Bing Ads	_uetsid	Advertising	30 minutes	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
Bing Ads	_uetvid	Advertising	13 months	Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
Google AdSense	_gcl_au	Advertising	90 days	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.