Salesforce for real estate
Uncover how Salesforce can empower your real estate business, fostering stronger client relationships and operational excellence, guided by the deep expertise of Vention's Salesforce consultants.
A must-have tool for a real estate pro
Industry choice
More than 87% of the top-earning real estate agents use a CRM to manage their deals, listings, and customers. Salesforce is a fitting solution for many of them. With its extensive feature set, robust integrations, and solid reputation, it was rightfully crowned the “Best Advanced CRM for Real Estate” by PCMag.
Unparalleled efficiency
Good CRM software can make a realtor up to 100% more productive. And Salesforce, with its powerful automation, leads the pack. Automated follow-ups, convenient relationship management, and detailed reporting will help you close more deals and leave customers happy.
Key points
Automated deal tracking and document management
Fits startups, mid-sized and large brokers, and agencies
Well-thought-out UI
A single place for managing all jobs
In-depth analytics
Realtors' top choice
Salesforce is by far the most popular CRM in the world, with 20% of the global market share. It’s a CRM of choice for real estate agents because of its powerful automation capabilities, detailed reporting, and intuitive design.
Thanks to its reputation and its tight-knit community of users, Salesforce is poised to get even further ahead of its competitors.
Adoption trends
- Salesforce adoption will be on the rise as the company is constantly hiring more staff to deal with more customers.
- Salesforce products keep getting new features.
- More native integrations are expected because of new acquisitions (e.g. Slack).
Drivers of popularity
- Salesforce’s strong reputation helps overcome executive resistance.
- The variety of Salesforce’s products (Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, etc.) makes it a turnkey solution for many real estate businesses.
- Salesforce’s solid customer service helps retain contracts.
Residential real estate
- Rich customer acquisition and retention capabilities
- Automated communication tools for lead nurturing and handling of routine tasks
- Ability to access your information from anywhere
Commercial real estate
- Management of dozens of contracts in one place
- Thorough and easy-to-understand reporting
- Personalization features for better customer experience
How Salesforce supercharges a real estate business
As Salesforce experts, we are dedicated to using this platform to help our real estate clients close more deals with less effort. With a deep understanding of the real estate industry and extensive technical knowledge, we will be able to help you increase sales and keep customers happy.
Is Salesforce the right choice for your real estate business?
Let our consultants provide comprehensive insights to navigate your decision process.
A business success toolbox
Salesforce offers a suite of products with a different focus depending on what types of marketing, sales, or customer service activities you want to cover. If still undecided, we will help you find the right set of features in line with your workflows.
Recommended when
Guaranteed outcomes
Sales cloud
Recommended when
- You need to automatically get listings data from multiple sources
- Scheduling calls and meetings with prospective customers takes too much time
- Preparing and filing documents has become tedious
Guaranteed outcomes
All your customer data, including recordings of previous interactions, will be stored in one place. Less time will be spent on warming up leads.
Service cloud
Recommended when
- It takes too long for your staff to respond to inquiries
- The customers keep asking the same questions over and over
- You want to improve customer satisfaction and get more referrals
Guaranteed outcomes
Chatbots will be able to answer the routine questions, while your agents will have more time for complex cases and promising leads.
Marketing Cloud or Pardot
Recommended when
- You have many advertising channels and have to manage each one separately
- Calculating ROI and finding growth areas is too complicated
- Lead nurturing takes too much time and effort
Guaranteed outcomes
You will be able to manage all your marketing activities in one system, monitor its efficiency, and have the system take over much of the nurturing process.
Community cloud
Recommended when
- The business conditions favor creating a loyal community of customers and partners
- Your website’s engagement stats are below your expectations
- You need a platform where your real estate agents can easily communicate with customers
Guaranteed outcomes
You'll have a single system to manage your partners, employees, and customers. And a social platform for your customers and agents to conduct all their communications.
Six simple steps to Salesforce success
With extensive experience in both Salesforce implementation and the real estate domain, we have a clear plan for making your project a success. This is how we approach the process:
Requirements
Learning your business processes to understand the objectives you want to achieve with Salesforce, and come up with the right roadmap.
Consulting
Forming a Salesforce implementation roadmap with clear KPIs and deadlines. Defining metrics to set the project up for success.
Development
Configuration, customization, and other technical work that is required to automate your client relations, advertising, and other business processes with the help of Salesforce.
Testing
Thoroughly checking the system to make sure it complies with the agreed-upon plan and does what it’s supposed to.
Release
Rolling out your Salesforce solution, and making sure the adoption process is hassle-free for your employees.
Continuous enhancement
The official launch of your new CRM isn’t the end of our cooperation. We will continue working with you and help you grow the system so it can bring you even more value in the long term.
Our Salesforce services
Salesforce consulting
We will help you choose the right Salesforce edition and set of tools, define and track implementation goals, and show you the way to adapt the system to your business processes. All of this works towards you getting the most out of your real estate CRM.
Salesforce implementation
We will deploy your new Salesforce solution, migrate your data, and ensure that everything works as intended. From learning your specific business objectives to training your staff, our Salesforce experts will cover all aspects of deployment.
Salesforce configuration and customization
Adjusting Salesforce to make this real estate CRM a perfect fit for your company. And if the existing features aren’t enough, we will develop new ones so that your CRM budget brings impressive returns.
Salesforce end-user training
Our Salesforce consultants will teach your staff how to use all the solution features they need. This will make Salesforce adoption a smooth process and help your teams become more effective and profitable.
Salesforce support
Working as an extension of your IT team, we will make sure your Salesforce solution performs well and is updated regularly. We will keep your real estate agents productive and your data secure at all times.
Salesforce managed services
We’ll take over the administration of the Salesforce system for your real estate company. We will keep it optimized, ensure that the automated analytics works smoothly, and do it in a way that doesn’t disrupt business.
Project showcase
Case study
Aristo Developers
We teamed up with Aristo Developers, the largest residential and commercial property developer in Cyprus, to extend the capabilities of their existing Salesforce system with the Property Sales Management process to increase the speed of sales and reduce misreporting.